Terms of Service

Wavly is an Agentic Revenue Operating System: four AI employees (Scout, Closer, Keeper, Grower) on a shared Revenue Graph and Revenue Memory that create, protect, and expand revenue with governed autonomy and CRM attribution. Features, limits, and workforce pricing may vary by plan. The service is provided on an “as-is” and “as-available” basis; we ship continuous improvements without prior notice unless a change materially reduces contracted Scale commitments.

You must provide accurate information when creating an account and keep credentials confidential. You are responsible for all activity under your account and workspace memberships you administer. You must be at least 18 and have authority to bind your organization where you subscribe on its behalf.

You agree not to:

• Use the platform for spam, harassment, fraud, or deceptive practices.
• Configure agents to send high-risk outbound without human review where governance requires approval.
• Violate the terms of service or community rules of third-party platforms or systems you connect or act through (including CRM, chat, and public communities).
• Attempt to reverse-engineer, disrupt, or probe the service beyond authorized security research coordinated with us.
• Resell, sublicense, or redistribute access without our written consent.
• Upload unlawful content or content you lack rights to process.

Scout, Closer, Keeper, and Grower operate under the autonomy and approval settings you configure. You are responsible for governance choices, ICP definitions, and reviewing high-risk actions. Wavly provides provenance and audit tooling; you remain accountable for outcomes in your markets and for compliance with applicable outbound / privacy laws.

Wavly uses third-party large-language-model providers (currently OpenAI) to generate drafts and insights. You are solely responsible for reviewing, editing, and publishing or sending AI-generated content. We do not guarantee accuracy, appropriateness, or commercial effectiveness of generated content, and we do not represent it as legal, financial, or medical advice.

• Paid plans and workforce seats are billed on a recurring basis (monthly or annually) through Stripe or Razorpay as offered in your region.
• Fees are non-refundable except where required by law or at our sole discretion.
• We may change pricing with at least 30 days' advance notice. Existing subscriptions remain at their current rate until the next renewal unless otherwise stated.
• Failed payments may result in suspension after a grace period.
• Taxes may apply based on your billing location.

• You retain ownership of content and data you provide to the platform, including CRM sync and first-party events.
• AI-generated drafts become yours once generated for your workspace. We claim no ownership over your customized outbound content.
• Revenue Memory patterns and Customer Revenue DNA™ clusters derived from your data remain for your workspace use; the underlying models, product, and Wavly brand remain our IP.
• The Wavly name, marks, design system, and platform code remain our intellectual property.

Your use of the service is also governed by our Privacy Policy. By using Wavly, you consent to collection and processing as described therein. Security architecture — including per-tenant RLS and governed autonomy — is documented on the Security page. Enterprise customers may execute a DPA.

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages (e.g. model providers, Supabase, Vercel, payment processors), or unforeseen events may cause temporary disruptions. Unless a separate written SLA applies to your Scale agreement, we are not liable for losses arising from downtime.

To the maximum extent permitted by law, Wavly and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the service. Our aggregate liability for claims relating to the service shall not exceed the fees you paid to Wavly in the twelve (12) months preceding the claim (or INR 10,000 if greater for free-tier users), except where liability cannot be limited by law.

You agree to indemnify and hold harmless Wavly from claims arising out of your content, your configuration of agents, your violation of these terms, or your violation of third-party rights or platform rules — except to the extent caused by Wavly's willful misconduct.

• You may cancel your account at any time from account settings.
• We may suspend or terminate for violations of these terms, with notice where practicable.
• Upon termination, your right to use the service ceases. We may retain anonymized, aggregated metrics and records required by law. Graph deletion follows the Privacy Policy retention section.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India — without prejudice to mandatory consumer protections that cannot be waived.

We may modify these terms at any time. Material changes will be communicated via email or in-app notice at least 15 days before taking effect. Continued use after the effective date constitutes acceptance where permitted by law.

Terms: legal@thewavly.com

Privacy: privacy@thewavly.com

Scale / procurement: Talk to Closer · hello@thewavly.com